A fence is a key feature and focal point on your property. As one of the first things that people see, a fence says a lot about what’s beyond it — both in its design and the quality of the materials and installation. That’s why it’s crucial to do some proper research when choosing the right fence installation company to work with, to protect your investment. Here are six ways to look for a fence installation company near me in Ramsey and Franklin Lakes, NJ.
How Does the Website Look?
The online platform of any reputable fencing company will be full of information pertaining to its business. You’re likely to find details of the services done, products offered, opportunities for financing, contact information, and most importantly, examples of the work already finished. No trustworthy contractor in this day and age will have an online presence that’s anything less. If you don’t find examples of its work on the website, the company may be trying to hide some shoddy work or it’s inexperienced and may not be up to the task of handling a tricky fence installation.
How Quickly Do They Respond?
Not all fence installation contractors can be reachable immediately, but it’s the mark of true professionals to be able to respond by the end of the next business day. If you reached out to a company and it hasn’t put priority in responding to you, you can be sure that the same attitude will come through once it has a contract with you.
What Kind of Reputation Do They Have?
While you don’t want to completely throw newer companies to the side, it’s always important for a contractor to have a good reputation in the area. Fence companies that are invested in the area will have many satisfied customers who are happy to provide testimonials. Online reviews are a great start. What’s just as important as the reviews, though, is the way the company responds to negative feedback. Does it push back, or does it publicly express concern for its customer and strive to make them happy?
Wherever possible, ask to see prior work in person. Look at how well a fence has held up over the years as a benchmark for how well it was installed.
Is the Company Properly Insured?
Make sure that the company is properly insured before signing the papers. In the case of an accident or some shoddy work taking place, you need to be sure that you won’t be left footing the bill. Again, if fencing contractors aren’t willing to provide insurance coverage information, then they’re not to be trusted and you won’t want them performing any work on your property.
Are They Transparent with Pricing?
When asking about an estimate for your project, you could ask the representative of the fence company about the details of the costs involved. Keep in mind that every property is different and there are often unforeseen installation challenges, but the pricing scheme should leave no doubt in your discussions up front. Make sure the contract is crystal clear when it comes to who is responsible for what, so you’re not left footing the bill for the fence installer’s mistake.
How Do They Handle Problems?
This is the hallmark of true professionals. Problems will arise, but how does the company respond, and how does it handle the situation to ensure a quality finished product and a satisfied customer?